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Enable SPF and DKIM


Improve email availability by setting up SPF and DKIM.

The Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) help protect email message senders and recipients from spam, spoofing, and phishing:

  • SPF - An email validation system designed to prevent spam email messages by verifying the sender's IP address. SPF allows administrators to specify which hosts are allowed to send email messages from a given domain, by creating a list of authorized hosts in the Domain Name System (DNS) records. Servers use the DNS to check that an email message from a given domain is sent by a host who has permission to do this. Many email clients (Gmail, Verizon, and others) use SPF to validate that the IP address the email was sent from is trustworthy.

  • DKIM - Gives an organization the opportunity to take responsibility for a message while it is in transit. The message is signed with the organization's certificate and a signature is added to the email headers. Many email clients (Yahoo, Gmail, Outlook, and others) check for a valid DKIM signature on incoming email messages.

Moosend lets you set SPF and DKIM on your sender accounts, but in order to do that you must share a public key in your domain’s DNS records.

To set up SPF and/or DKIM:

  1. On the menu bar, click More > Settings.

  2. On the menu on the left, click Senders.

  3. In the SPF/DKIM column you can see which senders have a valid SPF or DKIM signature.

  4. Click the sender that you want to set up for SPF and or DKIM.

  5. On the SPF tab or the DKIM tab, copy and paste the necessary information to your domain's DNS records.


    It takes between 30 minutes to 48 hours before you can move to the next step.

  6. Click Verify DNS records.