Skip to main content

Work with email lists

Abstract

Learn how to copy the email list ID, delete, duplicate, export data from your email lists, as well as how to rename and add labels to your email lists.

An important step to get started with Moosend is creating an email list and managing your contacts' data. This topic describes how to copy the email list ID, delete, duplicate, and export data from your email lists, as well as how to rename and add labels to your email lists.

Copy the email list ID

The email list ID is a unique identifier for your email list. You can use it in API calls related to email lists or when reporting issues.

To copy the email list ID:

  1. On the menu bar, click Audience > Email lists.

  2. Find the email list you want to get the ID of.

  3. Click three_dots_icon.png and click Copy email list ID.

  4. Alternatively, you can click the email list name to open the email dashboard. Below the email list's name, you can find the email list ID.

Edit an email list

You can edit an email list you have created in Moosend.

To edit an email list:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list you want to edit.

  3. To make changes to specific details, on the menu on the left, click the corresponding tab and make your changes.

Delete an email list

You can delete any email list in your account whenever necessary. If you delete an email list that is associated with one of your campaigns, your personalization tags will stop working and all reporting associated with the email list will be deleted from your account. To avoid losing important reporting data, export it before deleting the list. We recommend waiting at least 2 weeks after sending your last campaign to the list before deleting it.

To delete an email list:

  1. On the menu bar, click Audience > Email lists.

  2. Find the email list you want to delete.

  3. Click three_dots_icon.png and click Delete.

    A pop-up message appears on the page confirming that you want to permanently delete your email list.

  4. Click OK.

Duplicate an email list

To duplicate an email list:

  1. On the menu bar, click Audience > Email lists.

  2. Find the email list you want to duplicate.

  3. Click three_dots_icon.png and click Duplicate.

    The duplicated email list is added to your list of email lists with its name appended with Copy.

Export email list contacts as a CSV or Excel file

To export your email list contacts as a CSV or Excel file:

  1. On the menu bar, click Audience > Email lists.

  2. Find the email list you want to export the list of contacts from.

  3. Click three_dots_icon.png and click either Export to CSV or Export to Excel.

    A pop-up message appears on the page notifying you that your export is in progress and that, when finished, it will be sent to the account owner's email address.

Export email list contacts based on their status

To export your email list contacts as a CSV or Excel file based on their status:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list you want to export contacts from.

  3. On the menu on the left, click View all members.

  4. Click one of the following tabs:

    • All - displays all email list contacts.

    • Active - a list of subscribed contacts, or subscribers, who opted in to receive your email marketing campaigns.

    • Unsubscribed - any contact who previously received your email marketing but has opted out.

    • Bounced - any contact with a non-deliverable email address, for example, a misspelled or an invalid address.

    • Archived - a list of contacts who have been removed from your email marketing audience and won’t be able to receive any newsletter campaigns.

  5. In the top right corner, click three_dots_icon.png and click either Export to CSV or Export to Excel.

    A pop-up message appears on the page notifying you that your export is in progress and that, when finished, it will be sent to the account owner's email address.

Rename an email list

You can change the name of any email list you have created in Moosend.

To rename an email list:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list you want to rename.

  3. Click edit list name next to the email list's name.

  4. Enter the new name of your email list and then click save list name.

Add or remove an email list label

You can add labels to your email lists to organize them into topics, audience, purpose, or any label necessary for internal use.

To add a label to an email list:

  1. On the menu bar, click Audience > Email lists.

  2. Find the email list you want to label.

  3. In the Labels column, click Add label Add_label_icon.png.

  4. In the Add labels dialog, enter the label name and press Enter. 

    Note

    You can add more than one label. You can also select any existing labels available in the dialog.

  5. Click Save labels to apply the label to your email list.

To remove a label from an email list:

  1. On the menu bar, click Audience > Email lists.

  2. Find the relevant email list.

  3. In the Labels column, click Delete_label_icon.png next to the label name.